620 research outputs found

    Self-Indulgence or Loss of Self-Control? Or, is it a Bit of Both? Investigating Cross-cultural Aspects of Impulse Buying Behavior

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    Impulse buying is considered an important and widespread phenomenon by consumer researchers as well as marketing practitioners in the US and other western countries and it has been considered largely universal in nature (Beatty and Ferrell 1998; Hausman 2000; Rook and Fisher 1995). However, recent research has highlighted the need to explore the cultural context of consumer behavior to help the marketers understand and capitalize on cross-cultural differences in an increasingly globalized marketplace (Maheswaran and Shavitt 2000). In this context, some researchers have begun to investigate impulse buying behavior in other countries besides US such as Australia, Hong Kong, Singapore, Malaysia and Vietnam (Kacen and Lee 2002; Nguyen et al. 2003). On the other hand, there is also a growing demand to establish measurement equivalence for scales developed with the US consumers before using these in countries outside the US (Sharma and Weathers 2003; Steenkamp and Baumgartner 1998). Unfortunately, most cross-cultural studies into impulse buying used scales did not adhere to the suggested methods to demonstrate measurement equivalence, despite using scales developed in the US among their non-US subjects. Hence, there is still no conclusive evidence to support the assumption that impulse buying has the same meaning and implications across cultures

    Acoustic sensing as a novel approach for cardiovascular monitoring at the wrist

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    Cardiovascular diseases are the number one cause of deaths globally. An increased cardiovascular risk can be detected by a regular monitoring of the vital signs including the heart rate, the heart rate variability (HRV) and the blood pressure. For a user to undergo continuous vital sign monitoring, wearable systems prove to be very useful as the device can be integrated into the user's lifestyle without affecting the daily activities. However, the main challenge associated with the monitoring of these cardiovascular parameters is the requirement of different sensing mechanisms at different measurement sites. There is not a single wearable device that can provide sufficient physiological information to track the vital signs from a single site on the body. This thesis proposes a novel concept of using acoustic sensing over the radial artery to extract cardiac parameters for vital sign monitoring. A wearable system consisting of a microphone is designed to allow the detection of the heart sounds together with the pulse wave, an attribute not possible with existing wrist-based sensing methods. Methods: The acoustic signals recorded from the radial artery are a continuous reflection of the instantaneous cardiac activity. These signals are studied and characterised using different algorithms to extract cardiovascular parameters. The validity of the proposed principle is firstly demonstrated using a novel algorithm to extract the heart rate from these signals. The algorithm utilises the power spectral analysis of the acoustic pulse signal to detect the S1 sounds and additionally, the K-means method to remove motion artifacts for an accurate heartbeat detection. The HRV in the short-term acoustic recordings is found by extracting the S1 events using the relative information between the short- and long-term energies of the signal. The S1 events are localised using three different characteristic points and the best representation is found by comparing the instantaneous heart rate profiles. The possibility of measuring the blood pressure using the wearable device is shown by recording the acoustic signal under the influence of external pressure applied on the arterial branch. The temporal and spectral characteristics of the acoustic signal are utilised to extract the feature signals and obtain a relationship with the systolic blood pressure (SBP) and diastolic blood pressure (DBP) respectively. Results: This thesis proposes three different algorithms to find the heart rate, the HRV and the SBP/ DBP readings from the acoustic signals recorded at the wrist. The results obtained by each algorithm are as follows: 1. The heart rate algorithm is validated on a dataset consisting of 12 subjects with a data length of 6 hours. The results demonstrate an accuracy of 98.78%, mean absolute error of 0.28 bpm, limits of agreement between -1.68 and 1.69 bpm, and a correlation coefficient of 0.998 with reference to a state-of-the-art PPG-based commercial device. A high statistical agreement between the heart rate obtained from the acoustic signal and the photoplethysmography (PPG) signal is observed. 2. The HRV algorithm is validated on the short-term acoustic signals of 5-minutes duration recorded from each of the 12 subjects. A comparison is established with the simultaneously recorded electrocardiography (ECG) and PPG signals respectively. The instantaneous heart rate for all the subjects combined together achieves an accuracy of 98.50% and 98.96% with respect to the ECG and PPG signals respectively. The results for the time-domain and frequency-domain HRV parameters also demonstrate high statistical agreement with the ECG and PPG signals respectively. 3. The algorithm proposed for the SBP/ DBP determination is validated on 104 acoustic signals recorded from 40 adult subjects. The experimental outputs when compared with the reference arm- and wrist-based monitors produce a mean error of less than 2 mmHg and a standard deviation of error around 6 mmHg. Based on these results, this thesis shows the potential of this new sensing modality to be used as an alternative, or to complement existing methods, for the continuous monitoring of heart rate and HRV, and spot measurement of the blood pressure at the wrist.Open Acces

    Offshore outsourcing of customer services: What do the consumers think?

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    Impulse buying and variety seeking: Two faces of the same coin? Or, maybe not!

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    Impulse buying (IB) and variety seeking (VS) are both classified as spontaneous hedonic purchase behaviors influenced by feelings rather than logical thinking (Baumgartner 2002). However, there is little empirical research into their similarities and differences. We address this gap by investigating the association of both these behaviors with relevant consumer traits (consumer impulsiveness, optimum stimulation level and self-monitoring) and situational factors (involvement, product type, time availability and mood)

    Exploring the Role of Internal Service Quality in a Manufacturing Context

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    In this paper, we identify several important constructs (e.g., employee satisfaction, commitment, subjective health and performance) that may influence internal service quality (ISQ) in the manufacturing context and develop a conceptual framework and hypotheses linking these constructs with each other. We then use a survey with 250 employees in an Electronics Manufacturing Services (EMS) company in Guangdong, China, to test all our hypotheses. Our findings provide evidence about the relevance of internal service quality in the manufacturing context and highlight its importance in improving employee satisfaction, commitment and performance. Finally, we discuss some limitations of our study and directions for future research in this area of growing importance

    Assessing competency in neonatal resuscitation among medical students, interns and postgraduate students: a study from a tertiary care hospital in North India

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    Background: Birth asphyxia is a leading cause of neonatal mortality in India and many newborns suffer asphyxia due to lack of resuscitation skills among doctors. Fresh medical graduates get posted in the peripheral health centres where they handle all emergencies, including birth asphyxia. The aim of the study was to ascertain competency in neonatal resuscitation among medical students, especially interns who, within the next few months would be handling such babies.Methods: Final year medical students (30), interns (30), and first and second year pediatrics postgraduate students (9) were included. They were assessed for knowledge by a questionnaire of 15 multiple choice questions (MCQ’s), with a pass percentage of 73% (11/15). Practical skills were assessed by 4 assessors on a manikin using a skills assessment checklist of 11 skill items.Results: The percentage of medical students, interns and postgraduates passing the theory test was zero, 15% and 33% respectively. In the skills assessment, it was found that bag and mask ventilation, the single most important and effective step in resuscitation was performed by only 17% MBBS students and 20% interns respectively. Though most postgraduates could perform majority of the skills, 44% did drying before suctioning which is a wrong sequence.Conclusions: Medical students and interns are not competent in neonatal resuscitation. Even postgraduates, in absence of a structured training course are likely to fall short of the desired competency. So, there is an urgent need to train our medical students and interns so that as fresh graduates, they are competent to resuscitate asphyxiated newborns

    Looking Beyond First-Person Effects (FPE) in the Influence of Scarcity Appeals in Advertising: A Replication and Extension of Eisend (2008)

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    In this paper, we replicate and extend Eisend’s (2008) pioneering work on first-person (FPE) effects in the context of scarcity appeals in advertising, using ‘influence of presumed influence’, a broader and less restrictive theoretical perspective compared to FPE to develop a revised conceptual model. Specifically, we hypothesize that it is the perceived influence on self and others, rather than the difference between them as hypothesized by Eisend (2008) that mediates the impact of value perception on purchase intention. Using a student sample similar to Eisend (2008) albeit with a different product category and advertising stimulus, we found that value perception has a direct positive effect on the perceived influence on others that affects the perceived influence on self, which in turn influences purchase intention. Besides offering an alternate model for future researchers to explore the role of scarcity appeals in advertising, our findings may also help advertisers focus on the perceived influence on others and use it to influence consumers’ own value perceptions and purchase intentions
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